Q- Where do I place the Dizolve strip in my front-load High Efficiency (HE) washing machine?
A- For best results, here are the recommended instructions for adding Dizolve to your washer:
Some newer HE machines use very little water and it is possible, in rare instances, that the Dizolve strip can get wrapped up in clothes before it gets wet enough to dissolve completely. Consumers report the same occasional issue with uni-dose liquid pack detergents. Dizolve has the advantage that it can be placed in the dispensing compartment where the flow of water at the start of the filling cycle dissolves the strip.
Q- Why doesn’t Dizolve produce many suds?
A- In modern laundry detergents, the amount of suds produced does not relate to cleaning power. High Efficiency (HE) washing machine manufacturers recommend the use of low-sudsing detergent formulations that are specifically designated as HE-compatible. Dizolve uses a special, patent-pending low-sudsing formulation that is HE-compatible and effective for all other types of washing machines. Other detergents that produce lots of suds typically include suds-producing agents that do not enhance cleaning power – they are added mainly for appearance purposes.
Q- How many strips of Dizolve should I use?
A- 1 Strip = 1 Load
In most situations, one strip of Dizolve is recommended for one load of laundry. A standard single load is considered to be 3 to 5 kg of dry laundry that is lightly soiled and washed in moderately hard water. As with any detergent, you may want to increase the amount of detergent used if your water is very hard, the load extra soiled, or your load size is extra large. Simply add a second or third strip depending on your situation. Unlike other uni-dose detergent packs, you have the flexibility to tear a strip of Dizolve in half for very small loads or hand-washing.
Q- Is Dizolve good to use on natural wool?
A- With special care, Dizolve can be safely used for hand-washing some wool fabrics but we always recommend that consumers follow the specific washing and detergent recommendations of each clothing manufacturer. Wool fabric manufacturers usually recommend dry-cleaning or hand-washing wool with specific cleaners. Dizolve may be used for hand-washing if care is taken to fully dissolve the strip in water prior to adding the wool clothes.
Q- Is Dizolve good to use on natural silk?
A- We do not recommend washing silk fabrics with Dizolve. We recommend that consumers follow the specific washing and detergent recommendations of each clothing manufacturer. Most silk fabric manufacturers usually recommend dry-cleaning or hand-washing silk with specific cleaners.
Q- Is Dizolve good to use on cloth diapers?
A- Dizolve is safe for 100% cotton cloth diapers but we always recommend that consumers follow the specific washing and detergent recommendations of each clothing manufacturer.
Unlike most leading brand liquid detergents, Dizolve will not affect the absorbency of the cloth and is hypoallergenic. However, many modern cloth diapers also contain some combination of synthetic materials and glues in their support structure. Depending on the materials used, Dizolve (and other detergents) may affect the strength and durability of that support structure.
Q- Is Dizolve good to use on technical sports clothes that contain special synthetic moisture-wicking fabric?
A- Dizolve is safe for most synthetic fabrics but we always recommend that consumers follow the specific washing and detergent recommendations of each clothing manufacturer.
Most fabric softeners and many liquid detergents contain cationic surfactants or solvents that can impair the wicking properties of specific fabrics after multiple washes. Dizolve is safe for most synthetic fabrics because it does not contain cationic surfactants or solvents.
Q- What is the shelf life of Dizolve?
A- We recommend Dizolve be used within three years of purchase. That is a much longer than the six to twelve months shelf life recommended for most leading-brand liquid and powder detergents.
Q- You state that Dizolve is vegan. Why does your MSDS mention animal testing?
A- Dizolve laundry detergent is a vegan product: no animal-derived ingredients are used in it, and no testing on animals has been conducted by us or our ingredient suppliers. We voluntarily publish our ingredients list and MSDS as part of our commitments to transparency and sustainability.
The Dizolve MSDS may be confusing because it includes references to historical animal test data taken from literature sources. The MSDS format is regulated by law and it requires us to include data that is published in the literature that catalogues the characteristics of chemical compound that are used in our ingredients. The animal test data it refers to are drawn from the historical, published literature. Unfortunately, at some point in years past, some laboratory (unknown to us) did conduct animal testing on that compound and published their findings. We do not support or condone that testing, but we are legally obligated to reference the data in our MSDS.